Probe CX Careers

Uniquely Digital. Naturally Human.
Shape the future of digitally-enabled customer experiences.
Search for available careers below or scroll down to learn more about Probe Group

Who Are Probe CX?

Probe CX is a global customer experience organisation focused on creating environments where digitally-enabled CX thrives. A part of Probe Group, we enhance experiences with the right blend of people and technology to help
our clients achieve their CX transformation goals. Partnering with organisations across more than 11 industries, our solutions help unlock trapped CX value.

We create meaningful interactions that exceed expectations through our digitally-powered, people-first approach. Rooted in a culture of diversity, accountability and respect, Probe CX designs scalable, end-to-end CX solutions by understanding the challenges of our clients, their employees
and their customers.

From managed and outsourced services to intelligent automation and workforce transformation, our teams drive tangible results for businesses of
all sizes. With over 45 years of experience building socially responsible and sustainable CX solutions, we are the partner of choice for next-generation driven CX.


Limitless Growth. Global Impact.
At Probe CX, growth has no limits. With three global brands under our banner, your career path isn’t a rigid ladder - it’s a map that can take you across industries, departments and even continents.

We are building a truly global community where you can bring your whole self to work, because we know that diverse perspectives and empowered thinking turn complex challenges into breakthroughs. Here, you will collaborate with industry experts and work directly with next-generation technologies that don’t just solve today’s problems - they anticipate tomorrow’s.

People make it all possible.

Diversity drives innovation. Empathy builds connections. Technology enables excellence.

Different perspectives, shared purpose.

Our diversity is our greatest strength, sparking the innovation that defines us. When you join our team, you’ll collaborate with industry leaders, work with cutting-edge technology, and develop the skills needed to redefine the future of customer experience.
Accountable, innovative, and customer-obsessed.

We give you the freedom, tools, and support to bring your boldest ideas to life in a flexible environment. Because we know that thriving teams create happy customers, we actively invest in your wellbeing with comprehensive benefits and a culture where your voice truly matters.

Where you belong matters.

At our core, we are respectful, empathetic, and inclusive. We create an environment where you can bring your whole self to work — because understanding you is how we understand our customers. Join us, and find a team that celebrates your wins and supports you through the challenges.


Your growth, fast-tracked.

Whether you’re launching your career or taking it to the next level, we provide the clear pathways, mentorship, and emerging technology you need to succeed.

Interested in joining the team?

Find everything you need to know about our recruitment process and career opportunities below.

Employee Testimonials

"I’ve just passed 3.5 years with Probe after thinking it would be a good short-term job. I have had some amazing career opportunities and get to work with so many incredible people every day so I just never left!"
Liam
Liam
Team Leader
Probe Group
"I am progressing more and more everyday at this job and there is definitely a sense of gratitude knowing I am helping people everyday."
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Maggie
Customer Service Specialist
Probe Group
"In the four years since I started at Probe, I have learned so much and progressed so much. More than I could have ever imagined."
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Dylan
Team Leader
Probe Group

Still have questions?


Why not get in touch with a member of our recruitment team?
In Australia or New Zealand give us a call on
1800 504 030 or email careers@probegroup.com.au
In the Philippines email recruitment@probegroup.com.ph

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